SEEN | Firstlight · Participant terms
SEEN | Firstlight Participant Terms
These terms are being finalized
The full participant terms will be published on this page before registration opens. Until then, nobody is enrolled. Registering only tells us you’re interested.
Questions? Email info@seenaccessstatuscard.ca or call (604) 830-SEEN [7336].
What these terms will cover
Who can take part
Age, neighbourhood connection, and the disability status question.
Registering and onboarding
Online and assisted sign-up, and how activation in small groups works.
Your SEEN | Firstlight card
What the card shows, what it doesn’t, and what to do if it’s lost.
Offers and dates
The 12-week operating period, published offer dates, and when offers end.
Your free year of membership
What’s included, verification, how and when to claim it.
Your choices
Purchases, reviews, and stories are never required.
Leaving the pilot
How to withdraw at any time.
Your privacy
What we collect, why, and how long we keep it.
Support and concerns
Support hours and how to tell us about a problem with an offer or a business.